Disability Etiquette
Cornerstone of Hospitality
People with disabilities are members of the community just like anyone else. They shop, volunteer, vote, attend religious services, and send their children to local schools. Welcoming people with disabilities means being more welcoming to everyone.
Treating all the people who come to your businesses or community organizations with courtesy and individual respect is the cornerstone of hospitality.
Creating Inviting Spaces
People with disabilities are often faced with unique challenges in the workplace. It is important to be aware of the proper etiquette when interacting with people with disabilities in order to create a respectful and inclusive environment.
The Americans with Disabilities Act (ADA) has had a profound impact on how people with disabilities are treated in the workplace. The ADA is a civil rights law that prohibits discrimination based on disability. It requires employers to provide reasonable accommodations to employees with disabilities, unless doing so would cause undue hardship.
Here are some tips on how to have proper etiquette when interacting with people with disabilities:
- Be respectful and considerate. Treat people with disabilities with the same respect and consideration that you would treat anyone else.
- Ask before you help. Do not assume that someone with a disability needs your help. Ask if they need assistance and wait for their response.
- Speak directly to the person. When speaking to someone with a disability, speak directly to them, not to their caregiver or interpreter.
- Be patient. People with disabilities may need more time to process information or complete tasks. Be patient and allow them the time they need.
- Be aware of your language. Avoid using offensive or outdated terms when referring to people with disabilities.
- Be inclusive. Include people with disabilities in all workplace activities and events.
By following these tips, you can help to create a respectful and inclusive space for everyone.
Using People-First Language
“People first” language is a way of speaking and writing that puts the person before their disability. It emphasizes the individual’s humanity rather than defining them solely by their condition.
For example, instead of saying “a disabled person,” you would say “a person with a disability.” This seemingly small shift in wording makes a significant difference. It acknowledges that the disability is just one aspect of who a person is, not their defining characteristic.
“People first” language encourages us to see the person first and foremost, recognizing their abilities, talents, and individuality beyond their disability. It promotes respect, inclusion, and avoids perpetuating stereotypes that can limit opportunities and create negative perceptions.
Using “people first” language is about more than just swapping words; it reflects a fundamental shift in attitude. It’s about recognizing the inherent worth and dignity of every individual, regardless of their physical or mental differences. This approach acknowledges that disabilities are a natural part of the human experience and that people with disabilities are valued members of society.
By prioritizing the person, we move away from language that can be stigmatizing or dehumanizing, and instead create a more inclusive and respectful environment. It encourages us to focus on the person’s strengths and potential, rather than dwelling on perceived limitations.
Ultimately, “people first” language is a tool for fostering greater understanding, empathy, and equality for people with disabilities.
Learn More About Disabilities and Etiquette
To arrange a presentation or learn more about The Whole Person, contact our team by phone or email, or you can submit a request on our Contact Us form:
Marketing Team:
Phone: 816-561-0304
Email: hello@thewholeperson.org.
Presentation Details
- A 30-day notice is needed for all speaking engagements.
- Presentations are limited to the Kansas City Metro Area only.
- Zoom presentations are available.
- Donations/honorariums are appreciated for any offsite speaking engagements.